About “Support”

Welcome to the Story Support!

This is the place to ask questions, report issues, request features, or seek help using Story, ProStory, TapStory or this Community.

Before posting, please:

  1. Search first – your question might already be answered.
  2. Be specific – include details such as your device, OS version, and app version.
  3. Add context – describe what you were trying to do and what happened instead.
  4. Use the correct subcategory – for example, Support > Bug report, Support > Feature Request, or Support > Release Note.

Our team and community members are here to help. Let’s keep discussions clear, constructive, and focused on solving problems together.